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| | Customer Reviews: | | | Average Customer Review: ( 17 customer reviews )
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Most Helpful Customer Reviews
17 of 19 found the following review helpful:
 Brilliant! Jun 03, 2010
By S. Kirk
I've had my Legend for a week now and can still barely put it down! The integration between apps is amazing. I like the selection of apps from the android market - and the HTC Sense UI makes the whole thing really quite intuitive. This is my first touch-screen phone (I've always had physical keyboard'd phones previously). This is easy to type on, the predictive-text is great.
The cons: With heavy usage, my battery will last me about 12 hrs max. With regular usage then 2 days is typical. The AMOLED screen is awesome, but fairly hard to see outside. I didn't think it would matter that much-- but the place it impacts me is if I'm taking pictures (need to see the screen as the viewfinder). If I place my hand over it for shade, it's generally enough, but still makes me wish I could see it better.
The speed of the device is great. I'm actively recommending it to any of my friends who are in the market right now.l
3 of 3 found the following review helpful:
The best phone in its class. Feb 21, 2011
By J. Lin
After a deep study of similar products such as Sony Xperia X10, Nokia N8, Samsung Wave, HTC HD mini, and HTC Desire (and even the upcoming Xperia Arc and Play), I decided to buy this one b/c of its build quality, price, and specs. The HTC phones all have the HTC sense UI which is the best in the market (youtube it if you want to know more). Also, the unibody aluminum case makes it very strong and beautiful. Best of all, it has an optical mouse that's non-existence on other similar phones. After buying the phone, I decided to root the phone and upgraded it to Froyo 2.2 (a mod based on HTC's official release, not cyanogenmod). The phone plays games exceptionally well. If it doesn't play, it's the software and its developer's fault (e.g. EA sucks!). I learned it the hard way for getting NFS shift to play on this device. Overall, this is a strong, small, and very powerful phone that I would recommend to anyone who's looking to buy a phone of this class. Two words, BUY IT!
PS: The AMOLED screen is beautiful, but I kept the brightness low to save battery most of the time. The 600 MHz CPU is actually quite powerful and energy efficient and it has a great GPU on this unit. The battery life is great. With WIFI off and proper SETCPU config to under-clock CPU when the screen is off, this phone can last 3+ days without recharge. I usually keep the WIFI to "always on" and use it to call and receive SKYPE calls to save phone bill, you should do it too if you're usually under WIFI coverage.
3/28/12 Note (For those of you trying to flash the ROM to Cyanogenmod 7 or else):
With Cyanogenmod 7, SIM no contact list issue is SIM dependent (resolved via replacing the SIM card itself).
2 of 2 found the following review helpful:
great phone Dec 15, 2010
By Hugo R
I bought this phone 2 weeks ago, the shipment was within the time specified.
I use this phone in Peru and works very well with the existing cellular network. I can use all the call option,the touch es very great and works very good with the mail accounts (exchange, gmail, yahoo). I have also downloaded applications from the A-Market without problems. GPS works great.
I recommend this phone.
3 of 4 found the following review helpful:
 a bit of a lemon Nov 17, 2010
By Anneki
Phone was received last month and i found its looks appealing. My first HTC but unfortunately it has been a major disappointment considering the positive reviews received so far. As at today the screen is unresponsive and i have resorted to soft and hard resets on a daily basis for the past 3 days. A quick look into android forums reveals that this fault is not uncommon with the particular phone. HTC has been contacted and i expect them to provide a replacement. If that fails then its the iphone for me. Unable to give this more than 2 stars for now.
UPDATE
Below are responses from the HTC personnel i contacted. it is clear that support is somewhat non-existent. Especially response 3 where i have been asked to contact china to discuss repairing a phone purchased in the states.
RESPONSE 1.
Thank you for taking the time to contact HTC America Technical Support via E-Mail with your concern regarding the unresponsiveness of the screen on your Legend. I understand how important it is for your device to function properly and I apologize for any inconvenience this situation has caused for you.
To further assist you, I need to get a little more information from you. Is the screen frozen completely? Can you maneuver through any of the menus at all? What function was the phone performing when this situation first occurred? Have you downloaded any third party applications from the Market? Have you done anything to the device to try to get it to work correctly, and if so, what?
To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number 10USCW47ENA001085.
Sincerely,
Jessica
HTC
RESPONSE 2.
Thank you for contacting HTC!
We apologize for any problems you are experiencing with your device. Unfortunately it currently appears we do not have the parts to speedily repair your device at our North American Repair Center but we would love to resolve any of your issues. Please contact our Customer Care Department and allow us to gather your phone specific information. We would then begin sourcing for parts and try to offer repair services as soon as possible.
Sincerely,
HTC Customer Care
1-888-617-1113
M-F, 8am - 8pm
To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number 10USCW47ENA001124.
Sincerely,
Chris
RESPONSE 3.
Thank you for contacting HTC!
Unfortunately it currently appears we do not have the parts to speedily repair your device at our North American Repair Center. Since the device was manufactured in Asia, you might try contacting your point of sale for service options. We would still offer the options to set up an Unsupported Case for the device. Please contact our Customer Care Department and allow us to gather your phone specific information. We would then begin sourcing for parts and try to offer repair services as soon as possible. You might also try contacting HTC in China at 400-821-8998.
Sincerely,
HTC Customer Care
1-888-617-1113
M-F, 8am - 8pm
To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number 10USCW47ENA001363.
Sincerely,
Chris
3 of 4 found the following review helpful:
Quietly Brilliant Sep 15, 2010
By Y. Cho
I was looking for a pocket device that met the following criteria:
0. need to be very pocketable (Motorola Droid or HTC Evo = too big)
1. top-notch phone capabilities (including SMS)
2. great, intuitive touchscreen interface
3. great PIMS (to-do, contacts, calendar, etc)
4. MP3 player + album management
5. great email sync (particularly for Yahoo Mail)
6. GPS + navigation capabilities
7. decent built-in camera
8. ability to add storage later
9. apps (games)
10. Quad-band GSM (so that I can use it here in the US and also in Asia)
3G capability was not at all important for me, nor did I want to pay hefty monthly fees for non-WiFi (3G or 4G) data access. If I need to get on the net, I can wait until I get to a WiFi location.
The HTC Legend met all this criteria soundly. It's essentially a palm-sized computer disguised as a top-notch cellphone. Have had it for two weeks, and am using it on a postpaid plan on T-Mobile without any data plan. For my needs, works beautifully. I plugged in a 16GB microSD card, the SIM from my 6-yr old phone, and everything powered up and has been running great.
What I also like about this phone is that besides being such a great multi-talented device, it's also aesthetically very pleasing. It's just the right size and weight.
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