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HomeComputersDesktops & ServersHPHP Pavilion Elite HPE-250f Desktop PC |
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| | Customer Reviews: | | | Average Customer Review: ( 51 customer reviews )
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Most Helpful Customer Reviews
47 of 52 found the following review helpful:
 Review for HPE-250F Jun 13, 2010
By David from Ytown
I am very impressed by the speed and efficiency of the HPE-250f. Unlike most people who purchase this system, i am not an avid gamer. I am a designer that uses the Adobe CS5 suite and Lightroom to its fullest potential. So i hope this review helps those who are looking a solid design computer without wanting to spend more on a Mac (I'm not a Mac hater by any means... just on a budget). I give it 2 thumbs up so far, including the fact that there is not much "bloatware" on this HP - and I am actually liking the HP advisor toolbar.
I also wanted to add info regarding the graphics card. The HP website and Amazon's specs regarding the graphic card outputs seem to vary a bit. I was happy to see that when i received the PC that there were x2 DVI outputs (not just one dual), x1 hdmi, etc... the VGA output is created by using a supplied DVI-VGA adapter.
The tower is clean, and very quiet. My only knock so far is that the USB slots on the front where I plug my receiver in for my wireless keyboard is right above the CD bay... which gets bumped with my hand when i put in or take out a CD if I am not careful - Not a big deal, but still something to pay attention to.
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Review update Sept 18, 2010
Unfortunately, I am having some issues with the Hitachi hard drive that came with this system. It is a little too noisy with random clicking every now and then - which makes me cringe in fear. Upon further review, I found that this hard drive has a high failure rate. The good news is that HP offered to send me a new one once I isolated the sound. The bad news was that I had to provide them a credit card info due to the fact that it was considered a "collateral part." In this day and age, I'm a little hesitant to provide certain information - especially due to the fact that that I have dealt with 3+ cust service reps on multiple emails.
All and all it is a very good machine (originally gave it 5 stars), however, part of every purchase is the warranty. And in this case, I was a little disappointed.
40 of 45 found the following review helpful:
 Yet one more "dead on arrival" Nov 23, 2010
By Rob in Southern Cal
"Retired but not bored"
Another computer delivered that doesn't even power up and I'm enough of a technician to know that the power supply is bad in this thing. HP is so busy shipping these things that they don't properly test them. It's cheaper for HP to let the end user do the final testing and have Amazon ship the defective ones back and forth.
Inconvenient for us but I'm sure HP considers it a good business decision.
24 of 26 found the following review helpful:
Abysmal Customer Service for a DEAD product Nov 22, 2010
By Sara Jo
DO NOT BUY HP.
I received this product from newegg.com on 11/9/10. There was nothing displaying on my monitor. Tried several configurations of monitor/cord/port; still nothing. I got on HP chat and the CSR determined that the CPU was fried (a BRAND NEW COMPUTER). I sent it in 11/11/10. Received it back 11/19/10 with NO POWER CORD. Purchased one while waiting on hold for HP to send me a replacement. Got it home, plugged it in, the same exact symptoms. Got back on chat. The CSR now thinks it's the graphics card. Would I be so kind to send it back and they'll fix it and "so sorry for the inconvenience".
DID NO ONE TEST THIS COMPUTER BEFORE THEY SENT IT BACK TO ME?! They had my power cord; I know they could have checked this.
I asked to have a technician come to my home; I was denied. I asked for escalation to a Case Manager. Got a reference number and called HP. After being on the phone with one gentleman for 20 minutes, he tells me his department only deals with printers. (???) He transfers me to the desktop department, where they tell me that I have to wait for a Case Manager to contact ME in 24-48 hours. I told him this was unacceptable and to get someone NOW. He put me on hold. After ten minutes, I was transferred back to the beginning of the phone tree. Basically, he didn't want to deal with me.
I have been given the runaround for 12 days now, and I do not trust this company to actually FIX my computer. My BRAND NEW COMPUTER. Meanwhile, they try to accuse newegg.com of doing something untoward, which I'm sure will really please newegg to hear.
PLEASE: DO NOT BUY HP PRODUCTS. Buyer beware.
70 of 84 found the following review helpful:
 For the price, you can't beat it May 30, 2010
By Michael Gilly
THIS REVIEW IS FOR THE HPE-235F.
I was considering building my own PC, but I decided to go with this model because of the value. I also sell computers at a national retailer, so I can usually judge if a computer is the best buy.
This computer is almost worth every cent. I would only recommend getting this much computer if you really need this much. A lot of people overpurchase for what they need. If you game, I can tell you it will run Source games at max settings at 1080p and most other games will run on high/max settings.
The speed is unmatched. It has a 6-core processor that was just released (when I bought it) less than a month ago. However, this does have some flaws. HP doesn't have a support page up for it yet.
I did notice that the hard drive is 5400RPM, a Western Digital Green series. That is terrible that HP would make such a powerful computer and skim on the hard drive. I replaced it with a 7200RPM Seagate Barracuda. I didn't take a star off because when I opened up the computer, I noticed the RAM was DDR3-10600 instead of the DDR3-8500 that HP's website says the computer holds. So I won and lost. At least a hard drive is cheaper than RAM!
22 of 24 found the following review helpful:
Dead on arrival! Aug 18, 2010
By Shelly Merry
I was so disappointed when I received my new computer. The computer lit up, but didn't boot up, no monitor signal, nothing. I contacted HP and now they are sending me a box with shipping instructions. I'll be waiting another week now for my computer and with any luck it will work. Just so you're aware that if you have technical issues you will need to deal with the manufacturer before Amazon will work with you on any exchanges or replacements. Keeping my fingers crossed that this will be a great computer when I get it back.
See all 51 customer reviews on Amazon.com
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